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How hm88 Handles Your Personal Data

hm88 only collects the account and payment data it needs to run your account and process your transactions. When you deposit via JazzCash, Easypaisa, or Raast, we handle the payment reference details required to confirm and clear your funds — nothing beyond what the…

Account registration data onlyPayment references securedYour access rights coveredData handled per eligible regions
hm88 How hm88 Handles Your Personal Data
REACH THE TEAM

Contact Us About Your Privacy

If you want to know what data hm88 holds on your account, or you would like to request a correction or deletion, our support team handles those requests directly. There is no separate privacy form to navigate — reach us through any of the channels below. State your account number clearly and describe the request, and we will confirm receipt. For payment-related data questions, having your JazzCash, Easypaisa, or Raast transaction reference on hand speeds things up.

Team online

Email Request

Send your data access, correction, or deletion request to our support email. Include your account number and we will locate your records and respond as soon as possible.

Live Chat

Live chat handles account-level privacy queries in real time. Open it from your account dashboard, state your account number, and tell us what you need reviewed or corrected.

Account Settings

Basic contact details and communication preferences can be updated directly from your account profile page. For changes like updating your registered number, contact support through the same dashboard.

HOW WE PROTECT IT

Data Security, Cookies and Retention

Your account data sits on servers with SSL encryption active throughout every session. Payment connections — whether you are depositing via JazzCash, moving funds via Easypaisa, or requesting a Raast withdrawal — run over the same encrypted layer. We keep session cookies to maintain your login state and flag page errors; they do not track you off-site or place any advertising identifiers on your device. Clear them through your browser settings whenever you want without affecting your account records.

SSL Encryption Account and payment data is transmitted over encrypted connections at all times. This applies to your login, deposits via JazzCash or Easypaisa, and any Raast withdrawals you process.
Cookie Handling Session cookies keep your account active while you browse and help us catch page-load errors. We do not drop advertising or cross-site tracking cookies — that is not part of how hm88 operates.
Data Retention We keep your account records for as long as the account stays active, plus any period required by applicable rules. Once an account is closed, you can request data removal by contacting support.
Your Rights You have the right to access, correct, or delete the personal data we hold. Raise the request through our support team with your account number, and we will handle it directly.

Answers to Common Privacy Questions

These are the questions we hear most often about data and account privacy on hm88. They cover what we collect, how payment references from JazzCash, Easypaisa, and Raast are stored, and how you can access or update what we hold about you. The answers here reflect our standard practice; if your situation is specific or your question is not addressed below, reach out through live chat or support email. Your account number gets the process moving faster.

We collect your name, contact number, and email address at registration. For each deposit, we record the transaction reference and the payment method used — JazzCash, Easypaisa, or Raast. No wallet credentials are stored.

We store only the transaction reference and the wallet number used for each payment. Your wallet PIN, app login, and any OTP codes stay with you and your payment provider — we never handle those credentials.

Payment data is shared only with the processors who route your JazzCash, Easypaisa, or Raast transactions. We do not sell your details or pass them to advertising networks or unrelated third parties.

Contact our support team by email or live chat. State your account number and specify that it is a data access request. We will confirm receipt and follow up with the records we hold for your account.

Submit a deletion request through email or live chat with your account number. Where we have no regulatory obligation to retain records, we will remove your data and send confirmation once it is done.

Yes — session cookies keep your account dashboard active during your visit. You can clear them from your browser at any time. Clearing session cookies will log you out but will not affect your account data.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.